Ihre Karrieremöglichkeiten

MISSIONS OF THE ROLE

• Help clients solve their problems quickly and easily:

     - Avoid repeated calls for a same issue.

     - Avoid transferring call and requesting client to repeat information.

     - Don’t just resolve the current issue, head off the next one.

     - Suggest improvements for “support section” of the website.

• Manage clients’ request:

     - Order requests for production and test certificates.

     - Revocation, suspension, reactivation requests during office hours.

     - All Re-Key requests Phases

• Answer clients’ questions (verbal and written) timely and clearly.

     - Guide customers through administrative and technical procedures.

• Help CSD meet its Key Performance Indicators: available staff, client effort score, number of drop calls, waiting time, efficiency through reuse.
• Use feedback from disgruntled or struggling clients to improve LuxTrust value proposition.

     - Write user centric technical documentation and guidelines.

     - Make suggestions and comments to improve offering and quality of service.

• Closely and constructively collaborate with application providers’ help desks.

     - Avoid ping-pong.

     - Propose joint “Client / CSD / HD” con-calls when deemed appropriate.

• Help run acceptance test plans for user centric services.
• Fill-in ticket for each call.
• Ensure that CSD infrastructure is operational at all times.
• Contribute to build LuxTrust image of “Excellence” and “Easy to do business with”.
• Leverage internal resources when needed.
• Escalate if, and when required.
• Other duties as assigned:

     - Handling of “Courriers retournés”

     - Reporting of security incidents

     - Replacement of faulty devices

REQUIRED SKILLS

• Qualifications / diploma(s): High school diploma or equivalent experience.
• Technical Competencies: Knows all required administrative and technical procedures.
• Languages: French, Luxembourgish, German and English fluent. Dutch, Portuguese and/or Italian would be a great asset.
• Specific skills:

     - Active listener

     - Problem solver

     - Able to build rapport

     - Addresses challenges with a positive and constructive mindset

     - Has strong verbal and written communication skills

• Core competencies at LuxTrust:

     - Analytical mindset & decision making

     - Organizational fluency

     - Personal effectiveness

     - Results-driven

     - Client service mindset

     - Strategic vision

     - Leadership

WHAT WE OFFER

• A permanent contract based in Luxembourg.
• A competitive salary, in accordance with your education and experience.
• Attractive benefits and advantages including an employee benefit plan, meal vouchers and additional holidays.
• A healthy work-life balance including flex work arrangements.
• An open and transparent career path.
• Development and growth opportunities in a state-of-the art digital company.

If you are interested in this role, we invite you to send us your application at jobs@luxtrust.lu.

Our company is committed to fair recruitment, based on the skills of each candidate, regardless of gender nationality, sexual orientation, religion, or any other discriminatory criterion.

MISSIONS OF THE ROLE

• Development of software
• Source management
• Integrate with delivery pipeline
• Translate business needs into technical specifications
• Specification and development of unit and module tests
• Testing and analysis of software issues, third party libraries and applications
• Maintenance of software during its life cycle
• Documentation of software, creation of manuals
• Work log and task-specific reporting to the respective Project Manager
• Support and consultancy upon customer request
• Helpdesk level 3 including problem management
• Application performance tuning
• Carrying out other duties as assigned

Senior (+5 years):

• Avoid technical debt growth
• Contribute to delivery pipeline enhancements
• Software architecture Design
• Interact with other Senior Software Engineers for services dependencies
• Including relational database modeling and fine tuning
• Elaborate and present Architecture forum and Change Management inputs
• Elaborate Technical chapters of the Project charter
• Code Review
• Coach Software Engineer
• Technical reference for the Service Manager

REQUIRED SKILLS

• Qualifications / diploma(s): Bachelor’s degree in Computer Sciences or equivalent experience.
• Technical Competencies: Good OO development skills.
• Languages: French and English fluent. Any other language is an asset.
• Specific skills:

     - Rigorous and methodic

     -Strong analytic skills

     - Strictly adhered to quality and security

     - Ability to work autonomously and as well in agile teams

     - Good Documentation skills

     - Being able to identify potential issues before they become blockers

• Core competencies at LuxTrust:

     - Analytical mindset & decision making

     - Organizational fluency

     - Personal effectiveness

     - Results-driven

     - Client service mindset

     - Strategic vision

     - Leadership

WHAT WE OFFER

• A permanent contract based in Monaco.
• A competitive salary, in accordance with your education and experience.
• Attractive benefits and advantages including an employee benefit plan, meal vouchers and additional holidays.
• A healthy work-life balance.
• An open and transparent career path.
• Development and growth opportunities in a state-of-the art digital company.

If you are interested in this role, we invite you to send us your application at jobs@luxtrust.lu.

Our company is committed to fair recruitment, based on the skills of each candidate, regardless of gender nationality, sexual orientation, religion, or any other discriminatory criterion.

Please note that in order to comply with our regulatory requirements an extract of the criminal record is requested upon entry into service.

SUMMARY

This role will work in the Facility and Admin corporate department and will report to the Facility Manager. The receptionist will be the first point of contact for our company, employees and/or visitors. He/She will receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.

For the role, he/she needs to be multitasker to execute all administrative tasks to the highest quality standards and to ensure the 5* Reception and Conciergerie services. He/She will work closely with the Facility Assistant as the POC and as he/she will liaise between Reception and Facility.

MISSIONS OF THE ROLE

• Greeting clients and partners
• Phone calls management
• Management of incoming and outgoing emails
• Management of Post mails tracking
• Recording of LuxTrust devices
• Responsible for the travel and meeting bookings, arrangements following internal rules and processes 
• Assist in the organization of LuxTrust internal events with catering and/or meeting rooms set up
• Follow up and management of the archives rooms
• Follow up and management of the storage rooms
• Handling of various statistics and performing various administrative tasks and being responsible for inventories, reporting for travels, for catering, maintenances; for folders, files, processes, documents updates; placing and individual equipment controls
• Provide a personalized assistance to our  internal clients referring to our Reception 5* and our Conciergerie services catalog
• Management of all the building and furniture keys
• Follow and respect the internal rules and processes in an exemplary manner (badges, keys, equipment, supplies, parking, post mails…)
• Manage office supplies and various other supplies
• Follow up, registration and update of NDA’s (in the library) 
• Ensuring the meeting rooms are set up, cleaned, and furnished upon baseline on a daily base and controlling regularly during the day
• Act proactively and accommodating on any circumstances towards internal employees
• Carrying out small handywork
• Able to manage minor removal work
• Assisting and helping the Happiness Committee in their tasks
• Parking checks
• Other tasks as assigned. For example but not exhaustive handling the calls out alternatively with the Facility team members

REQUIRED SKILLS

• Qualifications / diploma(s): High school diploma or related experience
• Technical Competencies: Full proficiency in MS Office (Excel, PowerPoint, Word)
• Languages: French and English fluent. Luxembourgish and/or German are strong assets
• Specific skills:

       - Strong organizational skills

       - Eager to stick to the rules and procedures

       - Sense of ethics

       - Strong written and verbal communication skills

       - Client services oriented

       - Positive approach of challenges

       - Proactive

       - Sense of good work

       - Team player

       - Punctuality

       - Excellent client facing skills and attire

       - Rigorous and methodical
• Core competencies at LuxTrust:

     - Analytical mindset & decision making

     - Organizational fluency

     - Personal effectiveness

     - Results-driven

     - Client service mindset

     - Strategic vision

     - Leadership

WHAT WE OFFER

• A permanent contract based in Capellen – Luxembourg.
• A competitive salary, in accordance with your education and experience.
• Attractive benefits and advantages including an employee benefit plan, meal vouchers and additional holidays.
• An open and transparent career path.
• Development and growth opportunities in a state-of-the art digital company.

If you are interested in this role, we invite you to send us your application at jobs@luxtrust.lu.

Our company is committed to fair recruitment, based on the skills of each candidate, regardless of gender nationality, sexual orientation, religion, or any other discriminatory criterion.

Please note that in order to comply with our regulatory requirements an extract of the criminal record is requested upon entry into service.

MISSIONS OF THE ROLE

• Planning and analysis:

     - Work with Business FPA Manager to build their annual budgets and forecasts and monthly Roll.

     - Assist FPA Manager on the business plan process.

     - Maintain/improve valuation models (DCF, precedent transactions, comparable company analysis).

     - Use reporting tools (Odoo and Power BI) to deliver meaningful insights into business performance.

     - Provide detailed analysis and commentary on cost center / business activates results.

     - Continuously develop and improve planning and analysis processes.

• Reporting:

     - Monthly/quarterly financial dashboards to BO/BR including P&L analysis, CapEx, Stats and come up with actionable insights.

     - Regularly perform Revenue Recognition (IFRS 15) and impairment test (IAS 36).

     - Design with FPA Manager business key metrics: Service Gross Margin / Profitability.

     - Build and maintain Power BI dashboards and reports for executive and operational decision-making.

     - Business partnering providing analytical support and financial modelling to improve organizational performance.

• Other tasks as assigned:

     - Support on external audit tasks.

     - Assist in internal projects.

REQUIRED SKILLS   

• Qualifications / diploma(s): Bachelor’s or Master’s degree or related experience
• Technical Competencies: Excellent in Excel, Power Query and BI tools such as Power BI
• Languages: French and English fluent. Luxembourgish and/or German are a real asset.
• Specific skills:

     - attention to detail and accuracy

     - organizational and planning skills / respect of the deadlines

     - problem analysis and problem solving skills

     - highly autonomous

     - strong initiative & positive mindset

     - team player, ability to work in horizontal tasks with colleagues

     - adaptability

• Core competencies at LuxTrust:

     - Analytical mindset & decision making

     - Organizational fluency

     - Personal effectiveness

     - Results-driven

     - Client service mindset

     - Strategic vision

     - Leadership

WHAT WE OFFER

• A permanent contract based in Capellen - Luxembourg.
• A competitive salary, in accordance with your education and experience.
• Attractive benefits and advantages including an employee benefit plan, a gym, meal vouchers and additional holidays.
• A healthy work-life balance including flex work arrangements.
• Parking spaces for all employees.
• An open and transparent career path.
• Development and growth opportunities in a state-of-the art digital company.

If you are interested in this role, we invite you to send us your application at jobs@luxtrust.lu.

Our company is committed to fair recruitment, based on the skills of each candidate, regardless of gender nationality, sexual orientation, religion, or any other discriminatory criterion.

Please note that in order to comply with our regulatory requirements an extract of the criminal record is requested upon entry into service.

SUMMARY

You are currently studying for a Bac +4/Bac +5 - CSR-Sustainability / Ecology or Environment / Business School / Ethics and Compliance / and are looking for a 5 to 12-month internship?
You have good interpersonal skills, are curious and organized, and have a good knowledge of CSR / Human Rights / Sustainable Development / Environment? Would you like to contribute to an engaging approach?

MISSIONS OF THE ROLE

• Participate in the preparation and drafting of the annual CSR report 

     - Writing content 

• Participate in the renew of the Ecovadis assessment

     - Contribute to the collection of information from other relevant departments

     - Ensure that environmental and social documentation is kept up to date

• Contribute to obtaining a professional equality and diversity label

     - Raising awareness internally 

     - Implement actions to improve our practices 

     - Take part in obtaining certification

• Helping to implement the BCorp prerequisites for possible future certification
• Contribute to the LCA project of our products and services
• Participate in the “Communication on Progress report” for the United Nations Global Compact 

     - Examine the CoP questionnaire to understand the questions asked and the data to be collected

     - Using the CoP guide, obtain information on how to answer the questions, find calculations and explore a glossary of key terms for completing the CoP questionnaire

     - Coordinate and monitor the data collection process.

     - Contribute to the writing of the report

• From time to time, you will be asked to help organize events or other CSR projects

REQUIRED SKILLS

• Qualifications / diploma(s): Bac +4/Bac +5 – CSR-Sustainability / Business or Engineering School or equivalent. 
• Years of experience in the area: an initial professional experience in the field of human rights, ethics or CSR is a plus.
• Specific skills:

     - Highly motivated to take action in these areas, have an inquisitive mind, be autonomous and have a strong ability to work as part of a team

     - Strong ability to analyze and summarize

     - Good writing skills 

     - Good interpersonal skills

     - Thoroughness, organization and autonomy

     - Curiosity, proactivity and initiative

     - Tools: excellent command of office automation tools

     - Specialization or interest in social / societal issues would be a plus

• Languages:  French and English fluent. Any other language is an asset.

HAVING AN INTEREST IN

• Environment
• Human Rights
• Social impact
• Reporting

WHAT WE OFFER

• A trainee contract starting from 5 to 12 months based in Capellen - Luxembourg.
• A competitive salary, in accordance with your education and experience.
• Attractive benefits and advantages including access to a gym, meal vouchers and additional holidays.
• A healthy work-life balance including flex work arrangements.
• Parking spaces for all employees.
• An open and transparent career path.
• Development and growth opportunities in a state-of-the art digital company.

If you are interested in this role, we invite you to send us your application CV and Cover Letter at jobs@luxtrust.lu.

Our company is committed to fair recruitment, based on the skills of each candidate, regardless of gender nationality, sexual orientation, religion, or any other discriminatory criterion.

Please note that in order to comply with our regulatory requirements an extract of the criminal record is requested upon entry into service.

SUMMARY

The Customer Success Officer ensures customers get their desired outcome when using LuxTrust services. The team acts as a liaison between the customer and the company, ensuring that the product meets the customer’s needs, addressing any issues, and providing timely solutions. The Customer Success Officer is expected to provide day-to-day support to a portfolio of clients. She/he will coordinate with the different internal departments until resolution. She/he will have a positive and professional attitude toward customers at all times and build sustainable relationships and trust through open and interactive communication.

MISSIONS OF THE ROLE

• Support

     - Act to make customers successful by providing them with training, coaching and support

     - Acknowledge and resolve customer complaints and queries

     - Serve as day-to-day contact for assigned accounts

     - Provide functional support to customers of LuxTrust applications, addressing their inquiries and resolving issues in a timely manner

     - Ensures follow-up of internal open tickets until resolution

     - Assist customers with onboarding, training and adoption of products or services

     - Review customer complaints and concerns and respond in a timely manner to them

     - Find solutions for problems reported either directly or with support of other technical teams

     - Assist customers in configuring applications to meet their specific needs

     - Support regular maintenance/deployments of new application features

     - Ensure customer satisfaction and retention by proactively addressing their needs and concerns

     - Implement best practices, educate customers and improve customer experience Review customer complaints and concerns and respond in a timely manner to them

• Incident/Problem managment

     - Document processes and procedures in the context of incident/problem management

     - Write and communicate incident reports to customers

     - For complex incidents/escalations, coordinate the process with other teams and communicate with the client until resolution

     - Keeping records of customer interactions, transactions, comments, and complaints

• Communication

     - Organize regular follow-up meetings with customers

     - Produce reporting for customers and internally on a regular basis

     - Mediate between clients and the organization

     - Establish regular internal feedback

• Internal organization 

     - Document internal procedures and processes

     - Rationalize current internal tools (JIRA and Confluence)

REQUIRED SKILLS

• Qualifications / diploma(s): Bachelor’s degree in Computer Sciences or equivalent experience.
• Years of experience in the area: Experienced into customer’s support duties and have a background in Technical integration projects and or cloud computing (or understand it).
• Technical Competencies: Strong knowledge and experience in the following areas: 

     - Incident/Problem management

     - Ticketing systems

     - Knowledge in the technical area is an advantage: OS, cloud, networks

     - Excellent command of Office Suite (Excel, Word, Power Point, Outlook….)

• Languages:  French and English fluent. Any other spoken and written language is an asset.
• Specific skills:

     - Very good customer relations skills

     - Good interpersonal skills: be able to understand customer needs

     - Strong communication skills

     - Strong problem-solving skills and attitude

     - Collaborative team spirit and good team player

     - Be organized & reliable

     - Have a positive personality

     - Strong knowledge of our solutions (with training)

     - Ability to synthetize

     - Confidentially and Trustworthy

• Core competencies at LuxTrust:

     - Analytical mindset & decision making

     - Organizational fluency

     - Personal effectiveness

     - Results driven

     - Client service mindset

     - Strategic vision

     - Leadership

WHAT WE OFFER

• A permanent contract based in Capellen - Luxembourg.
• A competitive salary, in accordance with your education and experience.
• Attractive benefits and advantages including an employee benefit plan, a gym, meal vouchers and additional holidays.
• A healthy work-life balance including flex work arrangements.
• Parking spaces for all employees.
• An open and transparent career path.
• Development and growth opportunities in a state-of-the art digital company.

If you are interested in this role, we invite you to send us your application at jobs@luxtrust.lu.

Our company is committed to fair recruitment, based on the skills of each candidate, regardless of gender nationality, sexual orientation, religion, or any other discriminatory criterion.

Please note that in order to comply with our regulatory requirements an extract of the criminal record is requested upon entry into service.

SUMMARY

The Customer Success Team acts as a liaison between the customer and the company, ensuring that the product meets the customer’s needs, addressing any issues, and providing timely solutions. The Customer Success Officer ensures customers get their desired outcome when using LuxTrust services. This role will provide technical support to customers.
The Customer Success Officer is expected to provide day-to-day support to a portfolio of clients. She/he will have a positive and professional attitude toward customers at all times and build sustainable relationships and trust through open and interactive communication.

MISSIONS OF THE ROLE

• Support

     - Act to make customers successful by providing them with training, coaching and support

     - Acknowledge and resolve customer complaints and queries

     - Serve as day-to-day contact for assigned accounts

     - Provide technical support to customers of LuxTrust applications

     - Review customer complaints and concerns and respond in a timely manner

     - Find solutions for problems reported by customers, either directly or with support of other internal teams

     - Assist customers in configuring applications to meet their specific needs

     - Implement best practices and educate customers and improve customer experience

     - Provide External Customer Support following SLA guidelines:

       - Level 1 Support based on Product/Functional Team requirements.

       - Level 2 Support involving event handling and monitoring alerts.

       - Escalate issues to Support Level 3 (R&D, IT-SYS, etc.).

       - Generate client reports (SLA, statistics, etc.).

     - Back up CSO functional activities

     - Ensure that all tickets are properly updated with resolution details to support continuous improvement and AI learning processes

• Incident/Problem managment

     - Document processes and procedures related to escalation and problem resolution within the customer support management

     - Ensure timely and accurate documentation of all activities, including ticketing creation and tracking, activity reports , and event logs, maintaining a detailed chronological record

     - For complex cases, coordinate with the internal teams to ensure efficient handling and communication with the customers

     - Document processes and procedures related to escalation and problem resolution within the customer support management

     - Collaborate with other teams to identify recurring issues affecting customers and propose long term solution issues

     - Maintain records of customer interactions, transactions, feedback and complaints to enhance service quality

• Communication

     - Organize regular follow-up meetings with other departments (R&D, IT-SYS, Delivery, …)

     - Participation on ad hoc basis in scheduled customer meetings

     - Mediate between other technical services and the CSO organization

     - Establish regular internal feedback into Customer Success organization

     - Document internal procedures and processes

REQUIRED SKILLS

• Qualifications / diploma(s): Bachelor’s degree in Computer Sciences or equivalent experience.
• Years of experience in the area: Experienced into customer’s support duties and have a background in Technical integration projects and or cloud computing (or understand it).
• Technical Competencies: Strong knowledge and experience in the following areas: 

     - Problem management

     - Ticketing systems

     - Customer satisfaction

     - Knowledge in the technical area is an advantage: OS, cloud, networks

     - Excellent command of Office Suite (Excel, Word, Power Point, Outlook….)

     - Basic understanding of operating systems (Windows, Linux, macOS) installation, configuration and troubleshooting.

     - Familiarity with user and group management, software installations, and system updates.

     - Familiar with key networking concepts like IP addresses, DNS, DHCP, and VPNs

     - Ability to diagnose and troubleshoot network connectivity issues.

     - Experiences with the installation and troubleshooting of software components s).

     -Experience with ticketing systems (e.g., Jira, ServiceNow) to log and track issues.

     - Experienced with Postman and similar tools for API testing.

     - Knowledge of REST API principles, including HTTP methods, JSON format, and response status handling.

• Languages:  French and English fluent. Any other spoken and written language is an asset.
• Specific skills:

     - Very good customer relations skills

     - Good interpersonal skills: be able to understand customer needs

     - Strong communication skills

     - Strong problem-solving skills and attitude

     - Collaborative team spirit and good team player

     - Be organized & reliable

     - Have a positive personality (good interpersonal skills are a plus like empathetic)

     - Strong knowledge of our solutions (with training)

     - Ability to synthetize

     - Confidentially and Trustworthy

• Core competencies at LuxTrust:

     - Analytical mindset & decision making

     - Organizational fluency

     - Personal effectiveness

     - Results driven

     - Client service mindset

     - Strategic vision

     - Leadership

WHAT WE OFFER

• A permanent contract based in Capellen - Luxembourg.
• A competitive salary, in accordance with your education and experience.
• Attractive benefits and advantages including an employee benefit plan, a gym, meal vouchers and additional holidays.
• A healthy work-life balance including flex work arrangements.
• Parking spaces for all employees.
• An open and transparent career path.
• Development and growth opportunities in a state-of-the art digital company.

If you are interested in this role, we invite you to send us your application at jobs@luxtrust.lu.

Our company is committed to fair recruitment, based on the skills of each candidate, regardless of gender nationality, sexual orientation, religion, or any other discriminatory criterion.

Please note that in order to comply with our regulatory requirements an extract of the criminal record is requested upon entry into service.

MISSIONS OF THE ROLE

• Security

     - Lead daily security operations activities assigned by IT security Manager (Vulnerability assessment, Phishing, SSL suspicious certificates, SIEM alerts or log review). 

     - ISMS Documentation: maintain and improve IT security operational procedure. Support IT Security Manager during the policies and processes documentation review.

     - Perform regular conformity checks such as logical access control, RBAC review, password policy or CIS conformity as part of LuxTrust annual recurring control plan manage by the IT security Manager.

• Risk

     - Prepare security advice supporting IT or R&D projects for security architecture review and security baselines recommendations.

     - Participate in risks assessment during IT or R&D projects using LuxTrust risks methodology.

     - Participate in the preparation of Penetration testing campaign.  Formalized findings and recommendations in Jira and make the follow-up of the implementation by IT & R&D teams.

• Compliance

     - Support Compliance department for questions regarding IT security controls.

REQUIRED SKILLS

• Qualifications / diploma(s): Bachelor’s or Master’s degree in Information Technology, Information Security or System Engineering or related experience. controls.
• Technical Competencies: PKI knowledge is an asset.
• Languages:  French and English fluent. Any other language is an asset.
• Specific skills:

     - Security mindset

     - Strong analytical skills to analyse information security requirements and relate them to appropriate controls

     - Proactive attitude

     - Good team player and positive attitude in a challenging environment mindset

• Core competencies at LuxTrust:

     - Analytical mindset & decision making

     - Organizational fluency

     - Personal effectiveness

     - Results driven

     - Client service mindset

     - Strategic vision

     - Leadership

More than a growing company, you join a real international project with entrepreneurial spirit and a long-term vision. Development opportunities are present and require special commitment and motivation to make an impact on the quality of our services to international customers. You integrate into an enthusiastic and multicultural team in a friendly and professional environment. 
 

Alternance contract of minimum 12 months based in Capellen – Luxembourg 

Interested candidates can send their application along with a CV by e-mail to jobs@luxtrust.lu. 

Please note that in order to comply with our regulatory requirements an extract of the criminal record is requested upon entry into service.

Our company is committed to fair recruitment, based on the skills of each candidate, regardless of gender nationality, sexual orientation, religion, or any other discriminatory criterion.

We are looking for a motivated and hands-on marketing & communications intern to join our team and support key activities in product marketing and lead generation.
This is a unique opportunity to gain experience in a fast-paced, dynamic and international environment, contribute to meaningful projects, and grow your skills in B2B marketing.

MISSIONS OF THE ROLE

• Creation of marketing assets:

Assist in the development and updating of key marketing materials such as one-pagers, whitepapers, presentations, and video. Ensure all content is clear, concise, and aligned with our positioning, tone of voice and target audience.

• Persona development support:

Collaborate with the various customer teams to define and refine our personas by gathering information from market research and customer insights to better tailor messaging and campaigns.

• Lead generation campaign assistance:

Help prepare, execute, and monitor lead generation campaigns across multiple channels (email, social media, events). This includes executing the campaigns, segmenting contact lists, supporting campaign logistics…

• Campaigns, monthly & annual reporting:

Support the marketing team in optimising ongoing campaigns, tracking campaign performance metrics and preparing our monthly and annual reports to analyse results and suggest improvements.

• Lead management:

Manage and maintain accurate lead data by uploading new leads, ensuring data cleanliness, and assisting with lead qualification processes.

• Project support & various tasks:

Provide assistance on various marketing projects as needed, such as event coordination, awareness activities, or cross-functional business initiatives.

REQUIRED SKILLS

• Qualifications / diploma(s): Currently pursuing or recently completed a Bachelor’s or Master’s degree in Marketing, Communications, Business, or a related field.
• Languages:  French and English fluent. Any other language is an asset.

• Specific skills:

     - Writing skills:  Strong written skills in English and French. Can create clear, concise, and engaging content. Ability to adapt tone and messaging for different audiences.

     - Attention to detail: High level of attention to detail, ensuring all marketing materials are accurate, and aligned with our brand guidelines, tone of voice and key messaging.

     - Understanding of marketing concepts: Basic knowledge or coursework experience in marketing, lead generation, and campaign management. An eagerness to apply theoretical knowledge to practical situations.

     - Proactive attitude

     - Good team player 

• Core competencies at LuxTrust:

     - Analytical mindset & decision making

     - Organizational fluency

     - Personal effectiveness

     - Results driven

     - Client service mindset

     - Strategic vision

     - Leadership

More than a growing company, you join a real international project with entrepreneurial spirit and a long-term vision. Development opportunities are present and require special commitment and motivation to make an impact on the quality of our services to international customers. You integrate into an enthusiastic and multicultural team in a friendly and professional environment. 
 

Alternance contract of minimum 12 months based in Capellen – Luxembourg or Paris – France.

Interested candidates can send their application along with a CV by e-mail to jobs@luxtrust.lu. 

Please note that in order to comply with our regulatory requirements an extract of the criminal record is requested upon entry into service.

Our company is committed to fair recruitment, based on the skills of each candidate, regardless of gender nationality, sexual orientation, religion, or any other discriminatory criterion.