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User menu (EN)
  • My LuxTrust
    • My certificate
      • Activate
      • Renew
      • Expired certificate
      • Reactivate
      • Suspend
      • Revoke
      • Test my certificate
    • Password, PIN, secret image
      • Forgotten password
      • Change my password
      • Forgotten or blocked PIN
      • Change my PIN
      • Change my secret image
    • My account
      • Unblock my account
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      • Resend my SMS codes
      • Reprint my initial codes
      • Manage my products
      • Delete my account
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      • Google Play
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Beware of fraudulent messages and calls imitating LuxTrust

Some phishing attempts via telephone, SMS or email are currently ongoing. Please do not disclose your LuxTrust codes or credentials to anyone. LuxTrust will never ask you such information. When in doubt, please contact us at +352 24 550 550 or at questions@luxtrust.lu.

My LuxTrust

Request a printout of my initial codes

If you have forgotten or misplaced your initial LuxTrust codes, you can request to receive them by post. To do so, just click on the button below. Enter your date of birth, your SSN (Subject Serial Number) or LSN (LuxTrust Serial Number) and press “Send”. 

Your initial codes will be reprinted and sent within a week. Please note you will receive your initial codes at the address provided when you first ordered your device.

Reprint my initial codes
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