A responsible company

Our ESR label issued by the INDR

Since 20 October 2023, LuxTrust has been part of the community of responsible companies labelled ESR - Entreprise Responsable by the INDR (National Institute for Sustainable Development and Social Responsibility). As a Luxembourgish and European player in trust services, we have chosen the INDR's ESR label to assess our ESG practices and highlight our social actions.

Meet Walter Boulain, Chief Financial Officer, and Sophie Roberge, CSR Manager, in the video on the right, who will explain you why we chose this label and which initiatives have been thus highlighted.

United Nations Global Compact

Our Global Compact commitment

We are proud to support the United Nations Global Compact. Our application letter is available here. LuxTrust is part of a global network of more than 23,000 participants from 167 countries committed to building a sustainable future.

In practical terms, this means:

     - operating responsibly, in line with the universal sustainability principles,

     - taking measures to support society,

     - reporting annually to the United Nations Global Compact on our ongoing efforts.

Environmental and societal impact

Our contribution to digital sustainability

We are a signatory of the Planet Tech’Care manifesto, a collective initiative that brings together stakeholders from the French digital ecosystem committed to reducing the environmental footprint of technology and promoting a responsible digital transition.

By joining this initiative led by Numeum, we reinforce our commitment to:

     - contributing to a more sustainable and resource-efficient digital world,

     - sharing and adopting best practices in eco-responsibility,

     - supporting clients and partners in embracing environmentally conscious digital solutions.

Carbon disclosure project

Our commitment to environmental transition

We have achieved a B rating in the 2025 CDP assessment. The highest attainable score for SMEs. This recognition demonstrates our strong commitment to environmental transparency and robust climate risk management.

From 2026 onwards, we are taking the next step: setting an ambitious five-year carbon reduction trajectory, implementing a responsible procurement strategy, and evaluating the environmental impact of our digital assets.
 

Respecting and promoting human rights

 

LuxTrust has adopted a proactive and voluntary approach in favour of Human Rights by signing the National Pact "Business and Human Rights" on 20 September 2023. LuxTrust is thus committed to "applying the United Nations Guiding Principles on Business and Human Rights" within its organisation and throughout its value chain.

To this aim, we have already taken the following actions:

     - raised staff awareness, at all levels of its internal governance structure, of the protection of human rights in business,

     - nominated a human rights officer within our organisation, with the authority, skills and resources needed to carry out her duties,

     - published a report on the measures implemented on the dedicated website,

     - set up channels of appeal to deal with reported cases of human rights violations.

We are committed to:

     - provide more specific training on business and human rights for the employees concerned,

     - develop governance tools to identify risks and prevent human rights violations.

Our LuxTrust 2025 Human Rights Report is available here.

Click here to read our CEO Fabrice Aresu's statement on human rights.

Social responsibility

Our whistleblowing process

At LuxTrust, we cultivate a working environment based on respect, transparency and active listening, both internally and externally. With this in mind, all employees, customers and partners are free to express their concerns or report behaviour that contravenes the law, our Code of Conduct or our internal rules.

You can contact us in complete confidence  via our dedicated email address whistleblowing@luxtrust.lu or send a letter at : 13-15 Parc D'activités, 8308 Capellen, Luxembourg, Regulatory and Compliance Department. 

All information will be treated in complete confidence, according to our whistleblowing policy. Rest assured that no reprisals or sanctions will be taken against anyone who reports a situation in good faith, even if the facts are not proven. This system reflects our ongoing commitment to ethics and integrity.

Our sustainability commitments and external recognitions

Our CSR commitments and external recognitions are concrete proof of our commitment to sustainable development, quality and rigorous standards in our activities.

 

ESR

The INDR's ESR label recognises our contribution to sustainable development and guarantees the creation of shared value.

EcoVadis

Through its platform, EcoVadis helps companies manage ESG risks, comply with relevant regulations and achieve their CSR objectives.

National Pact on Business and Human Rights

LuxTrust is committed to applying the United Nations Guiding Principles on Business and Human Rights throughout its organisation and value chain.

SuperDrecksKëscht

This label for the sustainable management of resources in companies meets the requirements of the ISO 14024 standard.

GEEIS

The GEEIS (Gender Equality European and International Standard) is an international certification that recognises companies' commitment to professional diversity and equality between women and men.

Our CSR memberships

Share, exchange, learn, support and be accompanied thanks to our CSR networks:

Global Compact – France network

The United Nations Global Compact is the world's largest voluntary corporate social responsibility initiative. We submitted our first Communication on Progress in July 2024.

ABBL

The Luxembourg Bankers' Association is the largest professional association in the financial sector. LuxTrust is a member of the Corporate Sustainability working group and the Green ICT Adoption task force.

HR Community

A community dedicated to sharing and transmitting information for all human resources professionals in Luxembourg.

Inspiring More Sustainability

Leading network, exchange of best practices and CSR training centre for Luxembourg companies committed to sustainable development.

Diversity Charter Lëtzebuerg

The Diversity charter Lëtzebuerg is a Luxembourgish commitment text guiding organisations to promote diversity and inclusion at work through concrete actions.

 

 

Our CSR publications

 

Find all our publications below: