Check the status of my certificate
Test my certificate
The option to test your certificate allows you to check the validity, status (activated, suspended or revoked) as well as the data contained in your certificate.
First, we invite you to have a look at what to expect during the this process. Then, make sure you have all the necessary elements before your start.
Estimated time: 3 minutes
1.
Select the device linked to the certificate to test
- Click on "Test my certificate"
- Select your device associated with the certificate to check
2.
Authenticate
If you have a Scan or LuxTrust app :
- Enter your User ID. If you no longer have it, contact our Customer Service Desk at (+352) 24 550 550
- Scan the QR code using your Scan or LuxTrust application
- Enter the OTP code generated in the dedicated field
If you have a SmartCard or electronic identity card:
- Insert the card into the card reader
- Wait for the certificate details to be viewed
- Click on "Authenticate"
- Enter your PIN code in the dedicated field of the pop-up window
- Validate
3.
View the details of your certificate
You can now see the details of your certificate:
- The status allows you to check if your certificate is active, suspended, revoked or expired
- You can view the expiration date of your certificate
- You can check the SSN number. It may need it in case you are changing banks in order to link your account to your LuxTrust identity
What do you need to test your certificate?
In order to test your certificate, you will need the following:
If you have a Scan or LuxTrust app:
- Your User ID received by letter and / or SMS when ordering
- Your current password
- Your device
If you have a SmartCard or electronic identity card:
- Your card reader
- Your current PIN code
- Your device
If you no longer have any of these items, please call our Customer Service Desk at (+352) 24 550 550.