LUXTRUST CHECK-IN POINTS
Registration authorities
Anyone wishing to acquire a LuxTrust product (LuxTrust app, Token, SmartCard or Scan) has to be identified face-to-face, by a registration officer or an identifying agent, or online, through a video identification process.
In case you opt for the face-to-face (in-person) identification, you have several options to get identified:
LuxTrust's available check-in desks
Here is the list of LuxTrust registration authorities which are authorized to identify you in person (in case you are not their client). If you are already client of any of the banks below, you can simply send them your request to become equipped with a LuxTrust product.
SPUERKEESS
PAI-Support-Papier
L-2954 Luxembourg
Phone number: 4015 3925
E-mail: psp.pai@spuerkeess.lu
Opening hours: Monday-Friday: 8:15 – 16:30
Centre Financier GASPERICH
259, route d’Esch
L-1471 Luxembourg
Phone number: 49 53 14
E-mail: age.gas@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30
Centre Financier ESCH/ALZETTE
3, Place de l’Hôtel de Ville
L-4138 ESCH-SUR-ALZETTE
Phone number: 54 37 61 1
E-mail: age.esc@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30
Centre Financier ETTELBRUCK
13, rue Abbé Müller
L-9065 ETTELBRUCK
Phone number: 81 22 35 1
E-mail: age.ett@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30
Centre Financier NIEDERWILTZ
23-25, avenue de la Gare
L-9540 WILTZ
Phone number: 95 06 67 1
Fax : 95 77 57
E-mail: age.niw@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30
Centre Financier WEMPERHARDT
1-3, rue de Stavelot
L-9999 WEMPERHARDT
Phone number: 99 83 15 1
E-mail: age.wem@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30
Agence AUCHAN
2, rue A. Weicker
L-2721 LUXEMBOURG
Phone number: 43 84 26
E-mail: age.auc@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30
Agence BASCHARAGE
135, avenue de Luxembourg
L-4940 BASCHARAGE
Phone number: 50 72 20 1
E-mail: age.bas@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30
Agence DUDELANGE
49-51, place de l’Hôtel de Ville
L-3590 DUDELANGE
Phone number: 51 16 13
E-mail: age.dud@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30
Agence ECHTERNACH
20, place du Marché
L-6460 ECHTERNACH
Phone number: 72 00 35 1
E-mail: age.ech@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30
Agence GREVENMACHER
1, rue Mathias Schou
L-6762 GREVENMACHER
Phone number: 75 06 55 1
E-mail: age.grv@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30
Agence DIEKIRCH
4, rue de Stavelot
L-9280 DIEKIRCH
Phone number: 80 42 80 200
E-mail: age.dik@bcee.lu
Opening hours: Monday-Friday: 8:15 – 16:30
Agence STEINFORT
2, route de Luxembourg
L-8440 STEINFORT
Phone number: 39 00 38
E-mail: age.stf@bcee.lu
Opening hours: Monday-Friday: 8:15 – 11.45 and 13:30 –17:00
Service PRIVATE BANKING
16, rue Zithe
L-2954 LUXEMBOURG
Phone number: 4015 5060
E-mail: gestion.prb@bcee.lu
Opening hours: Monday-Friday: 9:00 – 17:00
Do you need more information?
Contact Spuerkeess
Check Spuerkeess's branch network
Agence Royal, Luxembourg
14, Boulevard Royal
L-2449 Luxembourg
Phone number: (+352) 49 924 3136
E-mail: eq.cpb.lux.guichet@bdl.lu
Opening hours: Monday-Friday: 8:30 – 17:00
Banque Raiffeisen Société Coopérative
4, rue Léon Laval
L-3372 Leudelange
E-mail: info@raiffeisen.lu
Please refer to www.raiffeisen.lu for the current list of LuxTrust registration desks at Banque Raiffeisen.
Banque BGL BNP Paribas
50, avenue J.F. Kennedy
L-2951 Luxembourg (Kirchberg)
The list of branches and their opening hours is available, here.
Client service: (+352) 42 42 -2000 ; info@bgl.lu
Please refer to www.bil.com for the current list of registration agencies within Banque Internationale à Luxembourg.
House of Entrepreneurship
14 Rue Erasme
L-1468 Luxembourg
By appointments only:
Phone number: (+352) 42 39 39 - 880
E-mail: formalities@houseofentrepreneurship.lu
ING Gare
26, Place de la Gare
L-1616 Luxembourg
Phone number: (+352) 4499 3000
E-mail: siege_entreprises@ing.lu
Opening hours: Monday-Friday: 9:00 – 17:00
LuxTrust S.A.
IVY Building
13-15 Parc d'activités
L-8308 Capellen
Phone number: (+352) 24 550 550
E-mail: info@luxtrust.lu
Opening hours: Monday-Friday: 9:00 – 18:00
Bureau de Poste Luxembourg-Gare
38, Place de la Gare
L-1616 Luxembourg
Phone number: from Luxembourg: 8002 8004 / from abroad: +352 2424 8004
E-mail: contact.finance@post.lu
Opening hours: Monday-Friday: 7:00 – 19:00 and Saturday: 9:00 – 18:00
Bureau de Poste Luxembourg-Centre
12a, rue Aldringen
L-1118 Luxembourg
Phone number: from Luxembourg: 8002 8004 / from abroad: +352 2424 8004
E-mail: contact.finance@post.lu
Opening hours: Monday-Friday: 7:00 – 18:00 and Saturday: 9:00 – 18:00
Bureau de Poste de Wiltz
7, route de Kautenbach
L-9534 Wiltz
Phone number: from Luxembourg: 8002 8004 / from abroad: +352 2424 8004
E-mail: contact.finance@post.lu
Opening hours: Monday-Friday: 8:00 – 12:00 and 13:30 – 17:00
Bureau de Poste Grevenmacher
1, Schiltzenplatz
L-6781 Grevenmacher
Phone number: from Luxembourg: 8002 8004 / from abroad: +352 2424 8004
E-mail: contact.finance@post.lu
Opening hours: Monday-Friday: 8:00 – 12:00 and 13:30 – 17:00
Bureau de Poste Esch/Alzette-Centre
13, rue Zénon Bernard
L-4030 Esch/Alzette
Phone number: from Luxembourg: 8002 8004 / from abroad: +352 2424 8004
E-mail: contact.finance@post.lu
Opening hours: Monday-Friday: 7:00 – 19:00 and Saturday: 9:00 – 18:00
Bureau de Poste Ettelbrück
2c, avenue Lucien Salentiny
L-9080 Ettelbrück
Phone number: from Luxembourg: 8002 8004 / from abroad: +352 2424 8004
E-mail: contact.finance@post.lu
Opening hours: Monday-Friday: 8:00 – 18:00 and Saturday: 9:00 – 12:00 and 13:30 - 18:00
During this identification process, you will be required to provide the following documents:
- The signed copy of the identity document presented by the holder in front of the notary who indicates on his document that he has duly legalised the identity document shown and that he has met in the physical presence of the holder the document mentioned above. The notary's fees for making the face-to-face identification and the fees for drawing up the apostille are payable by the customer.
- This copy must be provided with a certificate (apostille), as defined by the Hague Convention of 5 October 1961 for the legalization of a public document and the certification of the authenticity of the signature of the person who signed document (in this case the notary), the capacity in which the signatory has acted and, where appropriate, the identity of the seal or stamp which it bears. The copy of the identity document and the apostille must be legible according to the standards applicable to Luxembourg (alphabet, language,…).
You will then have to send these documents (that stand for the signed copy of the identity card required by the normal procedure) along with the other documents requested during ordering to:
House of Entrepreneurship - One Stop Shop
Cellule LuxTrust
14, rue Erasme
L-1468 Luxembourg
Postal mail to: B.P. 3056 | L-1030 Luxembourg
Phone number: 42 39 39 – 341
Fax: 43 83 26
E-mail: luxtrust@cc.lu
Opening hours: by appointment only