Make a request for deletion of your LuxTrust account

The user or proxy user has to contact LuxTrust S.A. in order to request the deletion of the account.

The user or proxy user must submit their account deletion request to dpo@luxtrust.lu mentioning the first name, last name and the email associated to LuxTrust certificate.

LuxTrust may validate the legitimacy of the request by contacting the user and verifying their identity.

The user or proxy user must be aware that account suppression will result in the certificate revocation and the inability to access any services using the LuxTrust digital identity or authentication service.

In compliance with applicable laws and GDPR provisions, LuxTrust retains the personal data for a minimum period of 10 years after the end date of the subscribed service.

For more details, please refer to our Privacy Policy.