STRONG CUSTOMER AUTHENTICATION

Secure access to your online services

Are you looking to protect your customers' logins and transactions? Our strong customer authentication service enables you to identify your users with a high degree of assurance. You will thus be able to prevent unauthorized access to their online data.

Be fully compliant with GDPR and PSD2 requirements, including “Dynamic Linking” security measures.

Authentication services

STRONG CUSTOMER AUTHENTICATION: YOUR SAFETY NET IN ONLINE

A multi-layered security system

At the core of LuxTrust’s strong authentication service is a thorough identification process secured using multiple elements. This offers you a high level of confidence over your users’ identity. Your customers will use this authentication service throughout multiple online services:

  • access your apps, online platforms or services
  • send you secure messages
  • consult and update their personal data
  • set up and confirm payments and transfers
  • check sensitive data (such us medical records and results)
Uses authentication service

Our authentication certificates: key features

LuxTrust’s strong authentication service is designed according to the latest security standards and regulations to sustain a high level of interoperability and performance.

Smooth rollout

Smooth rollout

Easy to integrate into your existing IT system, using SAML2 protocol. LuxTrust can provide sample libraries to speed up the implementation.

Strong Authentication as a Service

Strong Authentication as a Service

Available in SaaS mode. Delivered via our ORELY portal, an easily accessible platform.

High availability

High availability

The cloud service is delivered from a Tier IV Data Centre in Luxembourg, guaranteeing 99,99% availability.

Multiple authentication devices

3 PSD2 compliant devices are at the disposal of your users so that they can choose the most convenient one for their lifestyle.

photo mobile app

LuxTrust app

A 100% mobile solution on your smartphone

photo smartcard

SmartCard

A chip-based card to connect to your computer via a SmartCard reader

photo scan

Scan

A physical device with a LCD display and camera

  1. We are recognised Certification Authority (CA), certified to provide electronic certificates for authentication compliant with PSD2 and eIDAS.
     
  2. We are an established company. For 20 years, we have hundreds of thousands of people to authenticate and carry out their online transactions every day.
     
  3. We assist you during every stage of the identification journey, providing 24/7 service & support in 8 languages.
About us
Latest news
Discover below our latest news, blog articles, press releases and publications.
Image of a female doctor in front of digital files
04.03.2026
Managing the document lifecycle in the healthcare sector

The rapid growth in the volume of medical data, combined with the complexity of sector-specific...

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24.02.2026
LuxTrust obtains the EcoVadis Gold Medal 2025

We are proud to announce that we have received the 2025 Gold Medal from EcoVadis...

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Senior couple consulting with female advisor
23.12.2025
Holiday season reception hours : Important information

Please note that during the holiday season, our client and visitor reception hours will be...

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